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Guest Information
& Policies

Guest Information & Policies


Here you can find practical information about staying at Ani Plaza Hotel, including arrival and departure times, reservations, cancellation conditions, payment methods, parking, pets and other guest services.

Arrival & Departure


Check-in

14:00

Check-out

12:00

Self check-in is not available. Guests complete the standard check-in process with the hotel team upon arrival.

Reservations & Cancellation


A valid bank card is required to guarantee your reservation.

Reservations may be cancelled free of charge up to 48 hours before arrival.

Cancellations within 48 hours of arrival, as well as no-shows, are charged one night's room rate.

Rates & What's Included


Buffet breakfast (included in the room rate)

07:30 – 10:30 daily

Ani Restaurant à la carte

Until 22:00

Indoor swimming pool access

Sauna access

Fitness Center access

Free Wi-Fi

Complimentary

Additional charges apply to services that are not included in the room rate, including spa treatments, bar purchases, lunch and dinner, and other separately priced hotel or on-site services.

Payment Methods

Ani Plaza Hotel accepts the following payment methods.

Bank transfer

Cash

AMD only, up to 300,000

Card on site

Visa, Mastercard, Amex, MIR

Online

Card payment

During Your Stay

Parking

Complimentary private parking is available on site. Please notify the hotel in advance if you require a parking space.

Travelling with Pets

Pets are welcome at Ani Plaza Hotel for an additional fee.

Luggage Storage

Complimentary luggage storage is available subject to available storage space and may be provided until the guest's departure from the hotel. Please ask reception about availability.

Valuables

Safes are available in guest rooms. Secure safekeeping is also available at reception on request.

Internet

Complimentary Wi-Fi is available throughout Ani Plaza Hotel. Wi-Fi is also available in Ani Plaza Hotel's meeting and event spaces.

Elevators

The hotel is served by three guest elevators.

Hotel Classification

Ani Hotel is officially classified as a four-star hotel by the Tourism Committee of the Ministry of Economy of the Republic of Armenia.

Property type

Hotel

Classification

Four-star hotel

Room Types & Inventory

Ani Plaza Hotel offers 261 rooms and suites across nine categories.

Room typeQuantity
Single Room76
Double Room5
Twin Room67
Panorama Suite14
Ani King18
Ani Twin27
Junior Suite37
Family Suite16
Status Suite1
Total261

Within the hotel

On-Site Partner Services


Selected services available within Ani Plaza Hotel are provided by independent on-site partners. These currently include services such as:

Fitness Center

Spa

Café

Beauty Salon

Currency Exchange

Souvenir Shops

Car Rental

Availability, opening hours, terms and charges may vary by service.

Complaints & Guest Feedback

If you have a complaint regarding hotel services, please contact Ani Hotel first so that our team has the opportunity to review and respond to your concern.

Guest Relations

Need directions, local information or help during your stay? Our Guest Relations team is available at reception to assist with practical questions, including directions, local recommendations, ticket information and other guest requests.

Terms & Conditions

The hotel's Terms and Conditions set out the conditions applicable to reservations and use of hotel services.

View Terms & Conditions

Contact Ani Plaza Hotel

Address

19 Sayat-Nova Ave, Yerevan 0001

Get in touch